Customer Reviews

Dowker Transmission & Auto Repair welcomes you to our page with customer reviews of the various automotive repairs and services our shop offers our valued customers in Charlevoix County, including East Jordan and Boyne City. As a leading auto repair shop in Sumter, our team understands that we are only as good as the service we provide to our customers. So when a customer talks about our auto repair shop in Sumter, we listen. Good or bad, Dowker Transmission & Auto Repair wants all the feedback we can get. For it is only with that feedback from customers that we know we are able to know if we are meeting our goal of being the best choice for auto repair in Charlevoix County.

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  • Total Reviews:
  • 10
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 5
  • Repair Timeliness:
  • 5
  • Cost Estimate:
  • 5
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • Great customer service and great prices! These guys are my “go-to” for all my mechanical problems. I also like how honest they are which is rare to find in an auto mechanic around the Charlevoix County area.

    Julia D.
    Charlevoix MI
    Our Response
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    Julia, Thank you for taking the time to share such a nice comment about our auto repair shop. It is really appreciated.

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  • Love this auto repair shop. Randy and Angie are down-to-earth, decent folks. The first mechanic I have ever had that does not have a permanent scowl on his face, Randy actually smiles and will talk to you about your vehicle and offer multiple options to get the job done whenever he can!

    Mehndi Muse
    East Jordan MI
    Our Response
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    And we love you. In fact, Dowker Transmission & Auto Repair loves all of those in and around the Charlevoix County area that trust us for their automotive repair needs.

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  • The Dowker family runs an honest automotive repair shop. Randy works hard to keep my cars running in a great performance shape, and Angie makes phone calls to make sure you get the auto parts you need at the best price. Client satisfaction and safety are priorities when it comes to working on clients' vehicles. Thank you for really caring about me and my Envoy Denali.

    Lynn H.
    Charlevoix MI
    Our Response
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    Lynn, It was very kind of you to take a moment to share such kind words about our family-run automotive repair shop. Comments like yours go a long way in letting us know we are achieving our goal of being the best choice for auto repair in Charlevoix County.

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  • I have used Randy as my auto mechanic for a lot of years now. I am blessed I found his auto repair shop. A+ work and an honest man. Angie and he are great and I would not let any other auto repair shop around Charlevoix work on my car. I know I am getting exactly what I pay for at Dowker Transmission & Auto Repair.

    Bob G.
    Boyne City MI
    Our Response
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    Bob, Thank you for the review. It goes without saying how much clients like yourself are appreciated for trusting our automotive repair shop. We look forward to many more years of keeping your family and you driving safely in and around the Charlevoix County Area.

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  • I had a transmission rebuilt at Dowker Transmission & Auto Repair. I can guarantee that it now shifts smoother than when I bought the car new. When it was in their shop for service, they did a free inspection, oil change, and let me know everything that needed repair — but did not pressure me into getting any of the repairs done at that time.

    Nathan K.
    Charlevoix MI
    Our Response
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    Nathan, Thank you for taking the time to write a review about our family-owned auto repair shop. We were so glad to hear that the rebuilt transmission we installed has your car running like new again.

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  • The technicians at Dowker Transmission & Auto Repair are great, the best auto repair shop around the Charlevoix County area! If Randy can not fix your automotive problem, it is because your vehicle belongs in the junkyard. I had an old minivan that Randy worked on 4 or 5 times. The cracked frame was welded on and later got worse. Randy told me it was no longer safe to drive around the Charlevoix area. So, I asked him to weld it a little more if only so I could drive it to Flint for a trade-in. The dealership in Flint gave me a good cash value trade on a new truck and scrapped the van. Dowker Transmission & Auto Repair's honesty and integrity are two big reasons you need to give them a call for all your automotive needs. They have all the up-to-date computerized equipment necessary for great quality work. I trust them for all my repair and maintenance needs for my three vehicles.

    Kimon C.
    East Jordan MI
    Our Response
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    Kimon, How wonderful that you took the time to share your comments about our auto repair shop. We truly appreciate clients such as yourself, and we promise to always do what is in your ultimate best interest.

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  • Amazing! I can not say enough about how wonderful this auto repair shop is! They always find a way to squeeze my car in with the repairs always being solid and reliable. It is wonderful to know there is a trustworthy mechanic around with integrity to work on my vehicle and no unnecessary work is not being done just for more money and that the work being done is quality!

    Chelsea C.
    Charlevoix MI
    Our Response
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    Chelsea, It was so very kind of you to take a moment to share such nice comments about our auto repair shop. Clients like you are appreciated more than we could ever begin to let you know.

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  • Fantastic automotive repair service. This shop really helped me with an emergency repair, and Angie in the office is so friendly and helpful. Randy, the auto mechanic, is so talented and timely.

    Cindy B.
    East Jordan MI
    Our Response
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    Cindy, Your comments are appreciated so much as they go a long way in knowing that we are achieving our goal of being the best auto repair shop in Charlevoix County MI.

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  • Dowker Transmission & Auto Repair is a small town shop with great labor rates and very friendly staff. The shop is a few miles out of Boyne City but I feel like I got an honest repair and it was well worth the drive.

    Angela B.
    Charlevoix MI
    Our Response
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    Angela, It was very kind of you to share a review and we appreciate all of our clients that make the effort to visit our shop just outside of both Charlevoix and Boyne City.

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  • Love this auto repair shop! I can not imagine giving anything less than five stars. I have always had exceptional service at Dowker Transmission & Auto Repair. They always do great work on my truck. Open and honest and I would highly recommend them to anyone.

    Rebekah T.
    Charlevoix MI
    Our Response
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    Rebeka, It was very sweet of you to take a moment to comment about our family-owned auto repair shop in Charlevoix County. We look forward to working on your cars for many more years to come.

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